Clipper is pleased to announce that it has secured a ten-year extension to its contract with Harvey Nichols. The retailer has been a customer of Clipper for ten years, and the new agreement will continue to see Clipper provide warehousing, store delivery, e-fulfilment and returns management services, in addition to other value added services such as hamper fulfilment.
Under the new agreement, Clipper will continue to warehouse and deliver to store all products retailed by Harvey Nichols, including designer clothing, accessories, wines and beverages, and all non-chilled products for foodhalls and restaurants. Clipper will also fulfil on-line orders and handle all product returns.
Manju Malhotra, Finance Director of Harvey Nichols, said “For the last ten years Clipper has worked closely with the team at Harvey Nichols to provide a first-class service to our iconic and dynamic business, maximising service delivery at optimum cost. We look forward to continuing to work with Clipper to ensure that our logistics infrastructure supports our ambitious plans, through continual evolution of systems and processes”.
Steve Parkin Executive Chairman of Clipper said : “Harvey Nichols has been a key client of ours for ten years, and we are delighted that our long-term relationship will continue. Harvey Nichols is a world-leading brand that we are proud to support, and our innovative approach to development of solutions for dynamic retailers makes us the “go-to” provider of logistics services.”