Technical Services

Return. Repair. Refurbish. Resell.

Comprising of Servicecare Support Services Ltd and RepairTech Ltd, the Clipper Technical Services Division is the UK’s leading specialist in reverse logistics for electronics retailers and manufacturers.

Specialising in B2B returns (Servicecare) and B2C services (RepairTech), the complete service offering, backed by extensive manufacturer accreditations, is unrivalled in the UK consumer electronics service sector.

The Technical Services Division has 4 locations; Oldham, Burton on Trent, Southam and Dusseldorf Germany.

The Technical Services Division offers a host of services. Please click the logos below to to find out more about the services available:

Key service areas include:

  1. Returns Management

    This service is ideal for customers who wish to have a central returns solution in place for a large variety of electronic goods. As a hub for returns, everything can be processed in one place, and by cross-checking against predetermined criteria, such as completeness of goods, inbound damage, packaging conditions and warranty status, our team can determine what level of rework would result in the highest level of return. 

  2. Warranty Fulfilment

    The Technical Services Division offers a range of integrated services on behalf of leading manufacturers and retailers. This cost efficient solution to in-home requirements is all managed effectively from a central base. By offering warranty fulfilment inclusive of courier exchange, repair and telephone support, we provide our customers with a valuable, responsive solution.

  3. Accreditations

    Our accreditations with leading manufacturers are unrivalled in the UK service sector. This ensures our customers receive accredited repairs using genuine parts and full software and diagnostic tools. Visit the website for more information ( and 

  4. WEEE Services

    Clipper’s Technical Services Division possesses all of the necessary permits that allow for preparatory treatment of waste, secure storage of hazardous/non-hazardous waste, repair and refurbishment of WEEE (Waste Electrical and Electronic Equipment). We provide the full solution to meet the requirements of the legislation, whilst also providing total traceability.

  5. Asset Recovery

    Clipper’s Technical Services Division recognises that many retail business models utilise a Bought-Out Guarantee (BOG) and/or a No Returns Agreement (NRA). To help support this process we can refurbish tech products and consumer electronics to ‘as new’ or ‘graded’ standard. By doing so, we can guarantee a quick return to saleable condition, enabling customers to decrease capital in stock by reducing the turnaround. To allow us to maximise the value of these refurbished products without any additional logistics and warehousing costs, we can sell direct to the consumer via an excellent and extensive range of resale options. These include the customer’s own channels, customer-branded white label eBay stores, and our own branded online store –

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