Deliver customer order to store. The next day. Even when orders are placed the night before. Discover our agile, cost-effective sortation and delivery service.
Next level, next day delivery
Clicklink is an agile and cost-effective sortation and delivery service for a relentless retail world. It guarantees delivery of orders placed by 9pm to store, for customer collection before noon the next day.
Remember when customers walked into a store, bought what they wanted and took it home? It was a simpler, slower world. Your main priority was getting stock onto the shelves.
Now, it’s a different story. Next Day delivery is the norm. Customers demand service options on their terms. Online. In store. Same day. Next day. And always in pristine condition. No excuses.
Companies are increasingly torn between between replenishing stores or fulfilling their consumer promises. And third-party service providers have been quick to capitalise.
But they’re not always equipped to answer the challenge. The result? Customers feel let down. Brands are permanently tarnished.
The rise and rise of Click & Collect
In retail, convenience always trumps speed – and ‘where’ is as important as ‘when’. That’s why customers are turning to Click & Collect in their droves. In the last 12 months*, over half of UK adults used it and many retailers have started competing on delivery choices.
Cue Clicklink. Up and running in a matter of days, Clicklink transforms your delivery capability and adapts to your evolving retail needs. It can also be integrated with Boomerang™, our powerful returns solution, to create a closed loop solution.
* Source: JDA & Centrino Customer Pulse Report UK 2016.
57% of retailers now offer Click & Collect**
78% of customers use Click & Collect because it’s free or cheaper than home delivery***
27% of customers choose Click & Collect because they’re rarely at home to receive deliveries***
** Source: IRUK Top 500 2017
*** Source: IMRG UK Consumer Home Delivery Review 2016
The confidence to deliver
This best-in-class service allows you to effortlessly offer Next Day delivery. Our front of house transactional PUDO and back of house WMS also means you can trust Clicklink to keep things running smoothly during peak retail moments throughout the year.
Reliable outbound tracking
Clicklink tracks outbound Next Day delivery parcels from receipt to store delivery (and back again via BoomerangTM). At the Clicklink hub, overhead sorter scanners and wrist devices track packages onto delivery vehicles. And at the end of the journey, handheld GPS terminals create a signed-for proof of delivery.
Improved online visibility
Our Clicklink web portal allows you to track every parcel and monitor every delivery against agreed SLAs – virtually in real-time. Plus, send customers information about delivery, possible delays and return payments by text. This intuitive portal can be uploaded to your website too, so customers can monitor their own parcels.
Safe, secure and speedy returns
All returned goods are scanned into secure cages, collected daily and tracked through the Clicklink network and BoomerangTM Returns Centre. In-demand items are quickly fast-tracked to re-pack fulfilment stations, before delivery next day, to your network or a Clicklink-managed Click & Collect network. This eliminates the need for expensive, time-consuming stock movements and warehouse replenishment systems.
10 ways Clicklink boosts your business:
Discover more about our returns solution, Boomerang™.
Download the Clicklink™ brochure here.
Stay ahead of the retail curve. Find out today how Clicklink™ can transform your business. Email firstname.lastname@example.org