Returns on returns
The third Future Forum event examined how retailers can reverse the issues of return processing management to gain a powerful competitive advantage.
With standard industry return rates for online retails orders now up to 40%, returns processing management needs new solutions, and it needs them fast. It’s no wonder the retail press has identified returns as the new battleground for competitive advantage.
So the question is: how can retailers solve the cost, complexity and risk implications of managing ever-increasing returns rates and still make a return?
Our third Future Forum event explored these issues and focussed on how Boomerang could be the powerful and robust solution the industry needs.
Retail-focused Click & Collect
Click & Collect is now a recognised customer delivery proposition and for many retailers it is the largest route to the customer.
Death of the High Street?
This event focused on the challenges, risks and opportunities presented by multichannel retailing.
Port Deconsolidation – what are the benefits?
The theme for the second of our Future Forum events was how Port Deconsolidation can help retailers remove costs from their global supply chain.