New COO To Further Drive Operational Excellence & Innovation At Clipper

Clipper Logistics PLC has appointed a new Chief Operating Officer. Emma Dempsey, who prior to joining Clipper held roles at Accenture, Marks & Spencer & Unipart, has over 20 years’ experience working in supply chain.

As Chief Operating Officer, Emma will be responsible for customer operations, projects, IT delivery, quality implementation and the development of operational innovation. The role is designed to ensure that Clipper continue to deliver outstanding services to their customers, particularly through continual innovation. Emma’s previous roles in strategic consulting and retail logistics operations, and her vast experience in the industry perfectly position her for the new role.

On her appointment, Emma said: “I’m thrilled to be joining the Clipper team. They have a fantastic reputation, and the way that they focus on their customers is what makes them industry leaders and true innovators. I’m looking forward to putting my energy, knowledge and expertise towards the future success of the Clipper business.”

Tony Mannix, Chief Executive Officer commented: “Emma brings with her a wealth of experience, both from retailer and service provider perspectives, and her presence within the senior team will help deliver excellence for our growing list of clients. We operate in an incredibly fast-paced market where innovation and customer-focus is key, and Emma’s appointment will go a long way towards continuing to deliver these objectives.”

Clipper works with a promise of ‘agility matched by ability’ and provides bespoke logistics solutions to some of the biggest names in retail, such as the John Lewis Partnership, ASOS and Superdry. Clipper has helped transform the retail landscape, with their Boomerang™ returns solution and Clicklink, their recently launched retail focussed Click & Collect service.