Retail logistics specialist Clipper has been appointed by Loveknitting.com to handle worldwide e-fulfilment of their products, unlocking the door to significant growth for the popular brand. The operation will be serviced from the existing Clipper e-fulfilment centre in Worsley, Manchester.
Following the recent agreement of the contract, Clipper transferred stock to the new facility and initiated deliveries within just 14 days, demonstrating their unrivalled reputation for agility in retail logistics. Clipper has been awarded the contract to handle fulfilment of yarns, patterns, needles and other knitting accessories for the online business.
Edward Griffith, CEO of Loveknitting.com said: “As an ambitious and fast growing business, it’s vitally important that we plan for the future. Signing this deal with Clipper means that we can continue to deliver excellent customer service, whilst growing the business. Clipper will use their proven processes and systems to ensure excellent customer service levels, so that our customer’s continue to love Loveknitting.com.”
Sean Fahey, Solutions Director at Clipper said: “Loveknitting.com is a fantastic online outlet for knitting products, with a loyal customer base. That they’ve entrusted their worldwide e-fulfilment to Clipper just goes to show the confidence retailers have in our bespoke logistics solutions. Online retail has seen significant growth in recent years, and it’s vital that retailers and their logistics providers stay one step ahead of trends, so that we can drive growth and build brand loyalty and reputation together.”
The new facility will give Loveknitting.com a huge, required expansion capability, greater flexibility, and the ability to react quickly to peaks and seasonal sales fluctuations. The move will also allow the business to stock more lines and offer greater customer choice, whilst retaining a best-in-class delivery service to customers around the globe.