Clipper Demonstrates Returns Excellence at Latest Future Forum

Future Forums

Clipper showcased their excellence in retail returns in front of an audience of industry experts, in the latest of their series of Future Forums that seek to address the latest retail challenges.

The event, which ran under the title of ‘Returns on Returns’, was the 3rd in the popular series of Future Forums, and covered the growing challenge of dealing with retail returns. Previous editions have focussed on the topics of e-fulfilment and portcentric logistics, and provided significant value and insight for Clipper’s retail customers.

Held at The Cumberland Hotel in London’s Marble Arch, the event was attended by a long list of retail supply chain experts from high street names such as Argos, Ann Summers, Liberty and Sainsbury’s. The session was introduced and chaired by Clipper Chief Executive, Tony Mannix, and included insightful keynote speaking slots from PWC and retail systems experts JDA. Clipper CIO, Sean Fahey introduced the Clipper returns management solution, Boomerang™, and talked through the industry leading way in which Clipper deals with the growing challenge of returns.

There was also a section on the unique challenges posed by electronic retail returns, an area in which Servicecare, the newest addition to Clipper Logistics, has extensive expertise. Servicecare were able to demonstrate their class-leading approach to electronic returns and repair, which uniquely enables Clipper to provide reverse logistics capability across all product groups in non-food retail.

Speaking about the event, Clipper Chief Executive Tony Mannix said: “Clipper are at the forefront of UK and European retail logistics and I’m delighted that so many retailers and retail experts were able to attend this event. Delegates contributed to an engaging session and we were happy to share our views on the future of retail supply chain amongst such great company.”

To register interest in attending the next in our series of Future Forums, please email Johanna Ogilvie: