Customer Testimonials

Here’s what some of our satisfied customers have to say about working with us.

Asda

“We have been working with Clipper as a trusted provider since 2009. During that time, the deconsolidation operations at Darlington have created significant efficiencies across the business both in terms of minimising costs and in reducing our environmental impact. We look forward to continuing to work in partnership with them for the foreseeable future, as we continue with our ambitious growth plans for the brand.” Ian Stansfield, Distribution Director, Asda

Polarn O.Pyret

“We’ve experienced significant growth in recent years and the time has come for us to work in conjunction with an experienced retail logistics partner. Clipper was the ideal choice due to its team’s experience in e-fulfilment including growth strategies and we look forward to further growth in the coming months and years. We are really happy with the impact of migration to Clipper already.” Mats Nilsson, Managing Director, Polarn O.Pyret

zulily

“It’s important for zulily to provide a positive customer experience, delivering items efficiently and offering convenient delivery services, whilst also building strong supplier relationships. We were impressed by Clipper’s can-do attitude and extensive retail and e-fulfilment experience. We feel the team is the right partner for our new UK venture, sharing our ambition and drive to take the business forward quickly and capably.” zulily Managing Director, UK, Kristine Kirby 

Vevie

“We are very pleased to be working with Clipper as our e-fulfilment partner. Clipper’s extensive experience, including expansion strategies made them and ideal choice for us. We look forward to working with Clipper over the coming months and years and the growth that we can achieve together.” Caroline Greenslade, founder, Vevie

Wilkinson’s

“We were impressed by Clipper’s track record in multi-channel logistics, with experience in both large and small retail brands. The new facility at Ollerton provides exactly what we need and we look forward to developing this relationship as our online business continues to grow.” Chris Screeton, Multi-Channel Operations Controller, Wilkinson’s

american golf

“Clipper are respected and renowned throughout the logistics industry as a professional and flexible business and have truly demonstrated these qualities throughout the migration process. Our brands have major growth plans to 2015 and beyond and we are delighted to have chosen Clipper as our online logistics partner.”  Neil Mahon, Head of Distribution, american golf

Atterley Road

“We were attracted by the fact that Clipper is the market leader in retail and fashion e-fulfilment – they’re genuine experts in this field. This is important to us, as attention to detail in the fulfilment process and timely delivery for a premium brand such as ours needs to be perfect.” Edward David, CEO, Atterley Road

John Lewis

“Clipper is a trusted supply chain partner who we rely on to meet our promises to customers 365 days of the year. Their extensive operational knowledge of fashion retail and e-fulfilment logistics means that they have the ability and agility to meet our expectations and exceed our requirements.

We are extremely happy with the results Clipper has delivered for John Lewis, over a number of years. Our relationship has developed so that they now handle our garment delivery service direct to customer’s homes, support our ‘Click & Collect’ in-store delivery option, and managing and processing returns. Their ability to implement effective solutions often within very tight time frames, has allowed us to respond to changing customer needs and ensure excellent customer service levels.”  Dino Rocos, Operations Director, John Lewis

New Look

“Clipper understands the way we work and they truly understand retail. It’s refreshing to work with such a proactive logistics organisation and I can say that since working with them we’ve seen some really positive improvements in our business.” Jason Keegan, Director of Logistics, New Look

Meadowhall

“Our retailers are delighted with the results that Clipper delivers through innovation and outstanding service with a focused attention to detail, which has directly led to increased sales. The Clipper Group is expert in the field of retail logistics and bring with them a wealth of experience.” Mohammed Dajani, Centre Director, Meadowhall Shopping Centre

SuperGroup Plc

“Clipper are a major logistics provider to UK retailers. Over the last 15 years I have had supply chain responsibility for a number of major UK retailers and I have turned to Clipper repeatedly as a key outsource partner, valuing their professionalism, industry knowledge and flexibility.

“With responsibility for UK and International logistics, I faced a difficult operational situation which required remedial action within a matter of hours, if sales were not to be affected. Clipper provided large-scale operational support, including fully integrated warehouse systems, immediately. I am happy to say that not only was the situation quickly stabilised and we now have a much stronger operation. Clipper played a key role in this.” Tim Owrid, Group Head of Logistics, SuperGroup plc

Harvey Nichols

 “Since Clipper took over the hamper packing and build, they have provided us with a much more flexible and cost-efficient service, which has benefited both the business and the customer. We look forward to continuing our partnership with Clipper and to creating further efficiencies across the business.” Martin Schofield, Group IT & Retail Operations, Harvey Nichols

Ronseal

“We needed a logistics partner to help us manage the seasonal upturn in our sales during the spring and summer periods, particularly a provider that has experience in fast moving warehousing solutions. Clipper is ideally placed to provide us with this service – in terms of expertise and location – and I’m pleased that we will be working with them over the coming years.” Kevin Hall, Production Planning Manager at Ronseal